View Full Version : Reflex delrin upper arm problems

2010.09.23, 12:27 PM
Hi guys, we are starting to find out that some of our upper arms are too tight on the pivot ball. The samples from the factory were perfect, but for the production the tolerances are run a little tighter and this is causing some of the upper arms to be overtly tight. At the moment, we are offering 2 solutions:

-Send them back for replacement. We have a new batch arriving Monday with the correct tolerances. We NEED TO HAVE THEM back though. Otherwise, the factory will not replace them. Whatever the shipping cost to you, we will offer it in store credit.

-If you can't wait, the better solution is to buy a 4.75mm ball joint reamer such as this: http://www.google.com/products?q=Ball+Link+Resizing+Tool+4.75mm&oe=utf-8&rls=org.mozilla:en-US:official&client=firefox-a&um=1&ie=UTF-8&sa=N&hl=en&tab=wf It is a really awesome tool to have anyways. Using it will fix your We will honor 8.00 of Reflex Racing BRAND product to anyone who orders one and provides us with a receipt of it, given that they have purchased a set of Delrin Arms from the first batch.

We are so sorry about this, but we stand behind our product and want to make things right for everyone who has trusted us in the past, present and future.