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Old 2019.02.08, 05:04 AM   #16
Ka0sgh0st
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Join Date: Dec 2018
Posts: 48
Quote:
Originally Posted by EMU View Post
Nice to hear that they are moving forward with your order. We shouldnt need to remind the companies that we have placed orders.

well I got ahold of themy yesterday as I still haven't gotten any parts, any communication, or even shipping info. Theynsaidnafter 15 working days to contact them and that's how long it's been. "If you did not receive your ordered item after 15 working days, you can inform us your situation via ENQUIRY FORM which is shown on the "Contact Us" page"


I used the enquiry tool on their website and no reply there. Sent a social media message and still no reply. sent a 2nd social media message 14 hours after and got back "Hi,sorry for late reply,payment refund.thanks" 2 hours after. No actual refund though. But at least they actually acknowledged Inhad sent them a message, it would show they read my messages, but they would never respond.

In recieved nonexplaination why I was being ignored, or why I haven't gotten parts, or anything. Pretty sad if that's how a company is ran.

Also, they said my payment was refunded, but I have a pretty big hunch they actually wont even attempt to refund my money, so I'm still going to get with Paypal to get my money back.

Last edited by mleemor60; 2019.02.08 at 06:09 AM.
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