When I go on your website I add up all my cart items. I then go two my last two items (R1 750 and your 2wd bearings) and my cart appears to have nothing in it. This started to happen to me about 3-4 orders ago. I want to place an order but think that I'd have to make two to get all my parts.. thanks
I have received several people tell me this. I am currently looking into it. One way to place orders and prevent this from happening is enter each part by part number through the search bar. This is how I have been able to complete the orders.
I will have a solution tonight though...
Thanks
__________________
Cristian Tabush
REFLEX RACING USA
10 Time Mini-Z World Champions!!! http://www.reflexracing net
Please also try to enable cookies on the Reflex Site. This seems to be a common problem. Make sure your Browser has reflex as a safe site. Also, if you take too long checking out, the server will time out and you will end your session automatically.
__________________
Cristian Tabush
REFLEX RACING USA
10 Time Mini-Z World Champions!!! http://www.reflexracing net
Last edited by CristianTabush; 2009.11.16 at 07:41 PM.
I talked to the factory recently, he said by the end of the week they should be ready. The thrust bearings are moving like crazy! Can't keep them in stock
__________________
Cristian Tabush
REFLEX RACING USA
10 Time Mini-Z World Champions!!! http://www.reflexracing net
Apparently there are 2 possible reasons why it happens:
1.You have not set reflex as a safe site, so cookies are deleted. Each item is a cookie, some browsers don't save these.
2.You are taking too long to process the order, which in turn leads to the session timing out.
I am currently trying to change the amount of time items can remain on the cart.
Also, if you are experiencing this problem, clear your cache, and this should help.
__________________
Cristian Tabush
REFLEX RACING USA
10 Time Mini-Z World Champions!!! http://www.reflexracing net
Last edited by CristianTabush; 2009.11.16 at 10:40 PM.
CT - I've found that if I add something to my cart from any of the sidebar categories EXCEPT for "Hardware & Miscellaneous", and then navigate to the "Hardware & Miscellaneous" section via the SIDEBAR ONLY, the cart appears empty. If you navigate back to any other sidebar category the items in the cart reappear.
This ONLY happens when you navigate to the "Hardware & Misc" category using the sidebar tab. If you go to the "Browse All Categories" sidebar tab, and then navigate to the "Hardware & Misc" category under the main menu, then the shopping cart does not lose its contents.Weird
This is happening because some of the links are going to www.reflexracing.net/cat... and the other ones are going to reflexracing.net, without the www... I am on top of this and looking for a solution...
__________________
Cristian Tabush
REFLEX RACING USA
10 Time Mini-Z World Champions!!! http://www.reflexracing net
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