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Old 2019.06.19, 06:38 AM   #1
NoBrainer
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ZRound v1.18 Build 1 and Robitronic USB

I got ZRound v1.18 build 1 and I got USB set.
I have Robitronic USB system, but I get:

Error connection Robitronic USB Interface: 1. Failed to connect to : Device not found.

Not sure where to start or do I need some device driver for Robitronic?

Robitronic has power (green light), but can't connect to ZRound.
I got Windows 10 v1903 64-bit
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Old 2019.06.19, 07:25 AM   #2
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Do you have to make a comm port selection? If so, need to make sure the right port number is provided. Otherwise you get the red signal on the race screen representing status.
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Old 2019.06.19, 08:23 AM   #3
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This is the Robitronic USB version and not RS-232 version with a USB converter.
With the converter, I must set the "COM Port".
But with the USB version, I don't have a "COM Port".
So if I need to set a "COM Port", I probably need some kind of tool to do that.
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Old 2019.06.19, 08:26 AM   #4
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Can it be something with the USB ionterfaces maybe.
I can try some other ports to see if that fixes the issue
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Old 2019.06.19, 03:41 PM   #5
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Well that did not work.
Nether dit the RCM software that comes with the LapCounter

So ether is Windows 10 blocking something or the device is missing something
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Old 2019.06.20, 04:03 PM   #6
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The "native" USB version is built with a HID class and it doesn't need a special driver. All you need is built into ZRound.

When you connect the controller to the PC box, you should listen Windows to beep as it usually does when you plug an USB device. You could open the Windows Device Manager and see a new "USB input device" under the "user interface device (HID)" secion. If no beep/no new device is shown then it may be the device is failing. Try another USB wire.

I've just testesd. Open ZRound, Robitronic configuration page, click on "Enable Robitronic", select "USB" option and click on "Connect". I see the "Robitronic Connected" on the console followed by the device serial number.

Laptop Lenovo Yoga 900-13ISK - W10 64 bits
Microsoft Windows [Versión 10.0.17134.829]
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Old 2019.06.21, 08:48 AM   #7
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Quote:
Originally Posted by zround View Post
Laptop Lenovo Yoga 900-13ISK - W10 64 bits
Microsoft Windows [Versión 10.0.17134.829]
I got Microsoft Windows [Versión 10.0.18362], but I will test another cable to see if that is the issue.
Since I don't get any new "USB input device" under the "user interface device (HID)" secion.
That might be the issue

Thanks Jesus
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Old 2019.06.24, 10:20 AM   #8
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With another USB cable I get 2 new devices in device manager.
So at least it detects my bridge now.
I can not use my front USB ports, since they seem to f*** things up a bit.
But one USB port in the rear of my pc works.

Tried connecting in ZRound and still can't connect.
Reinstalled ZRround 1.18 build 2, but still the same issue.

Is there some old version of ZRound availible I can test?
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Old 2019.06.24, 10:27 AM   #9
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ok, install says 1.18 Build 1 and "add or remove apps" saus 1.18 build 2
Not sure which one I have installed, but latest from Kenon and ZRound
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Old 2019.06.25, 05:02 PM   #10
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Found the issue!

It has nothing to do with ZRound of course, but you always help Jesus...so...
It was not the Robitronic Lap Counter USB ether.

But it is my gaming pc USB 3.0 and 3.1 ports that are the issue.
Even though I got "USB Legacy Support" enabled, it still won't register correct.
So I can see my USB device connect, but it won't work.

Plugged it into a old laptop and everything worked right away.

Thanks for all the help guys
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