Mini-Z, Kyosho Mini-Z Racer, MR-03, MR-02, MA-010, Forums, News, Pictures, Parts, and Shop - Mini-ZRacer.com
Forums, Mini-Z, MiniZ, Kyosho Mini-Z, Kyosho MiniZ, Kyosho Mini-Z Racer
Mini-Z Hop-Ups, Mini-Z Parts, MiniZ Hop-Ups, MiniZ Parts, Kyosho Mini-Z Hop-Ups, Kyosho Mini-Z Parts, Kyosho MiniZ Hop-Ups, Kyosho MiniZ Parts, Kyosho Mini-Z Racer Hop-Ups, Racer Kyosho Mini-Z Parts

Go Back   Mini-ZRacer.com Forums > Manufacturers > Atomic

Reply
 
Thread Tools Rate Thread Display Modes
Old 2015.03.19, 09:23 AM   #1
Tammer
Registered User
 
Join Date: Sep 2014
Location: Michigan
Posts: 51
Are there any Atomic contacts around- No response

Is there any Atomic contacts available? I had an issue with a couple of items I received back in December and have sent 13 emails to the contacts listed on the sight and besides their initial response asking for pictures, I have never heard back from them. We all know they are still in business as they are very happy to process an order and create new products but I don't understand why they will not respond.

Has anyone else run into this problem? How did you reach a resolution? Who did you contact?

They site in question is rcatomic.com. The folks I have emailed multiple times are listed in the contact section of the web site and are as follows.

CEO@egrracing.com
GM@egrracing.com
DPTM@egrracing.com
sales@egrracing.com

I did not escalate my emails to the first three addresses listed until my 10 email went without a reply.

I am clearly frustrated that a company of this stature can just ignore its customers like this.

If any one has any advice on how I can get in touch with someone or what I can do to get my issue resolved I would greatly appreciate it.

Thank you.
Tammer is offline   Reply With Quote
Old 2015.03.19, 10:13 AM   #2
SaiTam
Are you Fetted?
 
SaiTam's Avatar
 
Join Date: Sep 2005
Location: NYC
Posts: 1,515
Check your PM
SaiTam is offline   Reply With Quote
Old 2015.04.09, 09:20 AM   #3
Tammer
Registered User
 
Join Date: Sep 2014
Location: Michigan
Posts: 51
Hey SaiTam,

Wondering if you had any updates? I can not send you a PM as it states your inbox is full. Shoot me a message when you get a chance. Thanks for all of your help.
Tammer is offline   Reply With Quote
Old 2015.04.09, 01:56 PM   #4
AMODS
Registered User
 
Join Date: Feb 2015
Posts: 13
If you look up AtomicMods on the internet and let me know what you had issues with I can see what I can do. Donald
__________________
Donald Ethredge
atomicmods
Houston, TX
AMODS is offline   Reply With Quote
Old 2015.10.25, 06:43 PM   #5
arch2b
Moderator
 
arch2b's Avatar
 
Join Date: Sep 2002
Location: Washington, DC
Posts: 35,480
Send a message via AIM to arch2b
is there anyone to contact with RCAtomic anymore? i've been inquiring about S6 wheels in greater offsets for a very long time now via thier 'contact' on the website to no avail. i would very much like to go back to these wheels however they just are not offered in offsets most appropriate for wide cars like the R8, 458, etc.
arch2b is offline   Reply With Quote
Old 2015.10.28, 09:45 AM   #6
Tammer
Registered User
 
Join Date: Sep 2014
Location: Michigan
Posts: 51
Nope, they are a joke of a company and I refuse to support them or give them any of my money. Even there former US rep (above) could not get a hold of anyone for me. I am now at 10 months and 67 emails with no response. None of my emails are rude or pointed just asking for advice and an exchange on a motor that is clearly shown as never run and still in the package with a crack in the can.

I even posted on their social media page which is clearly maintained and viewed and all they did was delete my question if they would be willing to respond to my email. The funny thing is shortly after I posted that about 50 other people jumped in line asking the same thing.

Last edited by mleemor60; 2015.10.28 at 10:15 AM.
Tammer is offline   Reply With Quote
Old 2015.10.28, 11:53 AM   #7
arch2b
Moderator
 
arch2b's Avatar
 
Join Date: Sep 2002
Location: Washington, DC
Posts: 35,480
Send a message via AIM to arch2b
why not return it where purchased?
arch2b is offline   Reply With Quote
Reply

Bookmarks

Thread Tools
Display Modes Rate This Thread
Rate This Thread:

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
Everything must go addicted Mini-Z Marketplace 2 2010.11.26 08:21 AM
ATOMIC RC World Race 2009 HKSHOBBY Atomic Mini-Z World Cup 81 2009.11.30 09:44 AM
Newbie (but knowledgeable) with ?'s AlloyENZO Mini-Z Racer MR-02 7 2008.02.15 10:18 PM
FS: RTR awd, RTR F1 Faze Mini-Z Marketplace 14 2007.05.22 02:37 AM
Anybody interested in a AD band car set up? pchan0 Miscellaneous Discussion 8 2005.12.29 10:57 PM


All times are GMT -5. The time now is 03:34 PM.


Powered by vBulletin® Version 3.8.3
Copyright ©2000 - 2024, Jelsoft Enterprises Ltd.
Copyright ©2011 Mini-ZRacer.com
Mini Inferno Sale - Up to $85 Instant Savings!
Micro-T Hop-Ups
RC18R, M18, Micro RS4, Mini-LST, TamTech-Gear, Minizilla, RC18T, RC18B, RC18MT
shop.tinyrc.com Products

more»
Tiny RC Community News
[03/22/17] MZR was on vacation, didn't... : All kidding aside, the host experienced a bit of a server meltdown last week and efforts to restore the site to a new server took longer than anticipated. The current server is temporary until - more»
[11/25/15] Did You Hear? Our Black... : Hey Racers,
We're getting started a bit early with our Black Friday sale this year.  Generally we're not supporters of retailers opening early on Thanksgiving, but in our case, we're - more»
[06/30/15] shop.tinyrc.com: Have You... : Hey All! Just a quick reminder to everyone that we post all of our shop.tinyrc.com Newletters here on the MZR Forum. If for some reason you miss them in your email inbox, you can always see the - more»
Mini-Z, Mini-Z Racer, MR-02, MA-010
M18, M18T, RC18T, Mini-LST, Mini-T, Micro RS4, XRay, 1/18, 18th scale
XMODS, XMOD, Micro Flight, ZipZaps, ZipZaps SE, Bit Char-G, MicroSizers, TTTT, Plantraco Desktop Rover, SuperSlicks, Digi Q
Mini Inferno, Mini Inferno ST, half EIGHT, 1/16, 16th scale
Epoch, Indoor Racer, 1/43, 43rd scale
E-Savage, eSavage, eZilla, e-Zilla, HPI
Robots, Bots, Bipeds, Wheeled, Manoi, Roomba, NXT, Lego, Hacking
Crawling, Crawlers, Micro, RC, Losi Mini-Rock Crawler, Duratrax Cliff Climber
Kyosho Minium, Caliber 120, Minium Forums
Mini-Z Hop-Ups, Mini-Z Parts, Mini Inferno Hop-Ups, Mini Inferno Parts, M18 Hop-Ups, M18 Parts