Mini-Z, Kyosho Mini-Z Racer, MR-03, MR-02, MA-010, Forums, News, Pictures, Parts, and Shop - Mini-ZRacer.com
Forums, Mini-Z, MiniZ, Kyosho Mini-Z, Kyosho MiniZ, Kyosho Mini-Z Racer
Mini-Z Hop-Ups, Mini-Z Parts, MiniZ Hop-Ups, MiniZ Parts, Kyosho Mini-Z Hop-Ups, Kyosho Mini-Z Parts, Kyosho MiniZ Hop-Ups, Kyosho MiniZ Parts, Kyosho Mini-Z Racer Hop-Ups, Racer Kyosho Mini-Z Parts

Go Back   Mini-ZRacer.com Forums > General Discussion > Miscellaneous Discussion

Reply
 
Thread Tools Rating: Thread Rating: 12 votes, 5.00 average. Display Modes
Old 2002.02.27, 10:22 PM   #1
MetaOrbit
The Unsilent Majority
 
Join Date: Dec 2001
Posts: 109
Send a message via AIM to MetaOrbit
BIG Reason to shop @ Mini-ZRacer.com and NOT elsewhere

First of all, Mini-Z, I hope you'll allow me to post this other seller's name, for I intend to speak of his bad service.

I ordered a GPM alloy rear heat sink mount for my motor (the clip that holds the motor onto the motor mount) from D.i.n.b.a.l.l.com. When it arrived, it was simply tossed into a small paper envelope and sent - thus - it arrived squashed flat. I attempted to bend it back into place, but the clip already had stress marks in it where it had bent, and when I tried to bend it back, it snapped! Now to say the least, I was pretty upset. I paid $2.50 s/h on this item on top of the purchase price. For those that don't know, this doesn't weigh but like a feather. Anyway, I emailed Ronny at D.i.n.b.a.l.l.com and he offered to send me a replacement, provided I send him pictures of the broken item and that I pay ANOTHER shipping and handling charge! I was rescued by Russ who offered me a replacement, so I emailed Ronny back and told him to simply refund me the purchase price. Ronny emailed back and said fine, but then told me that he was deduct the paypal fees on the transaction from my refund (3% of total, + $.30).

Needless to say, I was a little miffed. I emailed back and said no, if he had properly packaged the item to begin with, we wouldn't be in this situation. I told him to put my previous $2.50 for s/h toward the paypal fees and refund my full purchase price. He basically emailed back and said he would do it, but called me a liar, an internet newbie, and that he doesn't have to package it properly, he doesn't have a refund policy, and that if I want to fuss I should pay for insurance.

This whole situation has bittered me on D.i.n.b.a.l.l.com. Another seller in Hong Kong told me to beware of him AFTER I placed my order. Looking back, I would have ordered from Mini-Z if he had them in stock, but for some reason I just didn't want to wait on a special order. Looking back, I wish I had waited on the special order though. I've dealt with Mini-Z before and he's good to do business with. He also understands ethical business standards.

I did end up getting my refund, but only after I was occused and insulted. Please, I urge other members of this board to think long and hard before placing orders with him.

Thanks,

John

P.S. I've included a pic of the broken clip.
Attached Images
File Type: gif broken1.gif (27.1 KB, 63 views)
MetaOrbit is offline   Reply With Quote
Old 2002.02.27, 10:38 PM   #2
Rick
Raider Nation Citizen
 
Rick's Avatar
 
Join Date: Nov 2001
Location: Oakland, CA, USA
Posts: 409
Send a message via AIM to Rick
I have actually had very different experiences with this place. The one complaint I have is that Ronny's English is a little poor and I was led to believe that the return shipping was free. It wasn't, I had to pay the return shipping because the free shipping was only if you sent the ESC only for reapir and I sent the whole car. I paid for normal shipping but he upgraded it to Speedpost for free. Other than that minor glitch, I have no beef with D******. I ordered a whole bunch of stuff and also 3 sets of bearings and 2 X-Speeds. I could only find 2 sets and 1 X-Speed, so I emailed back and he sent replacement bearings and motor, then I found the other set of bearings.
Rick is offline   Reply With Quote
Old 2002.02.27, 10:52 PM   #3
MetaOrbit
The Unsilent Majority
 
Join Date: Dec 2001
Posts: 109
Send a message via AIM to MetaOrbit
I'm glad you had good experiences. I probably wouldn't be so upset if I had felt I wasn't being cheated for money around each corner. Even then, I would not have been so upset, except for what I deemed as an extremely negative attitude I received from Ronny.

John
MetaOrbit is offline   Reply With Quote
Old 2002.02.28, 12:25 AM   #4
Rick
Raider Nation Citizen
 
Rick's Avatar
 
Join Date: Nov 2001
Location: Oakland, CA, USA
Posts: 409
Send a message via AIM to Rick
Why is your "from" always in red?
Rick is offline   Reply With Quote
Old 2002.02.28, 12:33 AM   #5
Russ
Super Moderator
 
Russ's Avatar
 
Join Date: Nov 2001
Location: Atlanta, GA
Posts: 1,448
Send a message via AIM to Russ
everyone's is right now, it's a glitch in the forum I've seen from, where, as .... etc. show up colorful LOL
__________________
Russ

--------------------------------------------
Russ is offline   Reply With Quote
Old 2002.02.28, 12:59 AM   #6
323iT
Hit the Boost!!!
 
323iT's Avatar
 
Join Date: Dec 2001
Posts: 285
Send a message via AIM to 323iT
My experience with them

I got these GPM tires from the 4 sets 8 tires total. And they only ended up shipping me 4 tires. I emailed Danny. and he was very understanding about it and told me they usually keep track of their shipment but they didn't with my order. I got my other 4 sets of tires a week later and he paid for the second shipping.
Over all it was pretty good. I also got my ready set from them and it was a decent price.. the shipping packaging wasn't that good but my car came in one piece so it was all good. Now I know I shouldn't order any parts from them that would bend or break(alloy) But tires are no problem
__________________
My Mini Z mods
CLK D2
Z-Speed Alloy Wheels
Kyosho Rear shock and Roll shocks
Kyosho front stabilizer
Kyosho Kingpin and front springs
TopCAD alloy bulkhead
TopCAD alloy motor mount(silver)
Energizer NiMH
my pics
323iT is offline   Reply With Quote
Old 2002.02.28, 04:39 PM   #7
mini-z
Administrator
 
mini-z's Avatar
 
Join Date: Nov 2001
Posts: 8,486
Quote:
he doesn't have to package it properly, he doesn't have a refund policy, and that if I want to fuss I should pay for insurance.
Wow! We really overdo it on packaging, as we want to avoid this kind of thing. Sorry you had such a bad experience, and thanks for the positive feedback for our Shop!
mini-z is offline   Reply With Quote
Old 2002.02.28, 05:01 PM   #8
aesch
Mini-Z Pro
 
Join Date: Jan 2002
Location: Sydney, Australia
Posts: 109
Send a message via ICQ to aesch Send a message via AIM to aesch Send a message via Yahoo to aesch
Yep, I can agree there. Mini-Z does overdo it with the packaging material. Not that I'm complaining

There was packing filler in the mini-power box with my MR-S as well as outside it!! I wasn't expecting a box 5x the size of the mini-power box when I received it!!

Aesch
aesch is offline   Reply With Quote
Old 2002.02.28, 05:17 PM   #9
ZGhostDogR8Dr
X
 
Join Date: Jan 2002
Location: X
Posts: 324
Sorry about your shipping hell...
but at least we all know now why as , from is red. I thought I was stuck on search mode..

as as as as as as .. lol

oh man.. its fixed
ZGhostDogR8Dr is offline   Reply With Quote
Old 2002.02.28, 06:01 PM   #10
mini-z
Administrator
 
mini-z's Avatar
 
Join Date: Nov 2001
Posts: 8,486
Yeah, the Forums have been going a bit mad, I think it's fixed now, but please post to the Site Feedback thread if there are any other problems.
mini-z is offline   Reply With Quote
Old 2002.02.28, 07:11 PM   #11
NOMOTORLIMIT
nomotorlimit@hotmail.com
 
NOMOTORLIMIT's Avatar
 
Join Date: Dec 2001
Location: California
Posts: 2,072
Quote:
Originally posted by mini-z


Wow! We really overdo it on packaging, as we want to avoid this kind of thing. Sorry you had such a bad experience, and thanks for the positive feedback for our Shop!

since my motor parts are going to my buyers, it is important that my parts are in one piece, and Minizracer did just that. thanks.!!!! AAAAAAAAAAAAAA++++++++++ Highly recommended to all!
__________________
http://www reflexracing net
NOMOTORLIMIT is offline   Reply With Quote
Old 2002.02.28, 07:58 PM   #12
zanthrax
Tha Trackmaker
 
zanthrax's Avatar
 
Join Date: Jan 2002
Location: Holland
Posts: 363
The overpackaging doesn't matter...
You still have to open the door for the mailman, he can't stuff a mini-Z in your mailbox no matter how you pack it.

Better a larger package then a broken part.
I had a internet-delivery DOA once and it can be hell to set things straight via e-mail.
zanthrax is offline   Reply With Quote
Old 2002.02.28, 09:55 PM   #13
Wedginator
Registered User
 
Join Date: Dec 2001
Location: Toronto ON Canada
Posts: 2,006
Send a message via ICQ to Wedginator Send a message via MSN to Wedginator
from from from from from from from from

as as as as as as as as as as

where where where where

just checking the from, as, and where... i'm not spamming
Wedginator is offline   Reply With Quote
Old 2002.02.28, 10:01 PM   #14
Russ
Super Moderator
 
Russ's Avatar
 
Join Date: Nov 2001
Location: Atlanta, GA
Posts: 1,448
Send a message via AIM to Russ
That's about as far away from where the topic is as possible... LOL
__________________
Russ

--------------------------------------------
Russ is offline   Reply With Quote
Old 2002.02.28, 10:23 PM   #15
mini-z
Administrator
 
mini-z's Avatar
 
Join Date: Nov 2001
Posts: 8,486
-10000: Off Topic; but, everything should be back to normal now.
mini-z is offline   Reply With Quote
Reply

Bookmarks

Thread Tools
Display Modes Rate This Thread
Rate This Thread:

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump


All times are GMT -5. The time now is 08:20 PM.


Powered by vBulletin® Version 3.8.3
Copyright ©2000 - 2019, Jelsoft Enterprises Ltd.
Copyright 2011 Mini-ZRacer.com
Mini Inferno Sale - Up to $85 Instant Savings!
Micro-T Hop-Ups
RC18R, M18, Micro RS4, Mini-LST, TamTech-Gear, Minizilla, RC18T, RC18B, RC18MT
shop.tinyrc.com Products

more»
Tiny RC Community News
[03/22/17] MZR was on vacation, didn't... : All kidding aside, the host experienced a bit of a server meltdown last week and efforts to restore the site to a new server took longer than anticipated. The current server is temporary until - more»
[11/25/15] Did You Hear? Our Black... : Hey Racers,
We're getting started a bit early with our Black Friday sale this year.  Generally we're not supporters of retailers opening early on Thanksgiving, but in our case, we're - more»
[06/30/15] shop.tinyrc.com: Have You... : Hey All! Just a quick reminder to everyone that we post all of our shop.tinyrc.com Newletters here on the MZR Forum. If for some reason you miss them in your email inbox, you can always see the - more»
Mini-Z, Mini-Z Racer, MR-02, MA-010
M18, M18T, RC18T, Mini-LST, Mini-T, Micro RS4, XRay, 1/18, 18th scale
XMODS, XMOD, Micro Flight, ZipZaps, ZipZaps SE, Bit Char-G, MicroSizers, TTTT, Plantraco Desktop Rover, SuperSlicks, Digi Q
Mini Inferno, Mini Inferno ST, half EIGHT, 1/16, 16th scale
Epoch, Indoor Racer, 1/43, 43rd scale
E-Savage, eSavage, eZilla, e-Zilla, HPI
Robots, Bots, Bipeds, Wheeled, Manoi, Roomba, NXT, Lego, Hacking
Crawling, Crawlers, Micro, RC, Losi Mini-Rock Crawler, Duratrax Cliff Climber
Kyosho Minium, Caliber 120, Minium Forums
Mini-Z Hop-Ups, Mini-Z Parts, Mini Inferno Hop-Ups, Mini Inferno Parts, M18 Hop-Ups, M18 Parts